Comments on: Mobike to launch in Newcastle

By: SPACE for Gosforth

SPACE for Gosforth — Sat, 31 Mar 2018 10:07:50 +0000

In reply to Joanne.

Hi Joanne, Mobikes are designed to be parked out on the street so if you leave it on the pavement somewhere safe that will be fine. They have GPS trackers so anyone with the phone App will see where they are and be able to reserve it and use it for a journey.

Mobike’s website has some more details of the scheme including where they can be left and an email address to get in touch with them. https://mobike.com/uk/faq

By: Joanne

Joanne — Sat, 31 Mar 2018 09:34:26 +0000

Hi I found one of the bikes dumped in an underpass I’ve brought it home but can’t find a contact number and it’s now sitting in my garden. What should I do?

By: Tim Parry

Tim Parry — Sat, 24 Mar 2018 10:30:38 +0000

Love the idea and I have used the equiva!ents in Paris, London and Dublin, but a quick try showed me that the Mobikes in Manchester and Newcastle are not for me. The lack of seat post extension leaves me with both heels on the ground; far too low for a comfortable riding position. Also, like many people of a certain age I have dodgy knees and if I used the Mobikes my knees would soon be very painful and need further medical attention.

By: SPACE for Gosforth

SPACE for Gosforth — Sat, 06 Jan 2018 08:23:00 +0000

In reply to Wayne Gannon.

Hi Wayne,

As per my response to Mandy, these bikes do have GPS trackers and are intended just to be left out on the street. Mobike will be aware of their location if you can leave them on the pavement at a suitable location that doesn’t get in anyone’s way. We’ve heard that other bikes left in Gosforth Central Park, which is also outside their boundary, have been picked up and relocated though that doesn’t happen immediately.

Mobike’s website has some more details of the scheme including where they can be left and an email address to get in touch with them. https://mobike.com/uk/faq

By: Wayne Gannon

Wayne Gannon — Fri, 05 Jan 2018 21:25:52 +0000

Hi I’ve found 2 mo bikes abandoned on Hollywood ave next to a roundabout I’ve taken them to my house and locked them to my wall in case there damaged. I can’t find a contract number to report them.thanks

By: SPACE for Gosforth

SPACE for Gosforth — Mon, 23 Oct 2017 13:47:03 +0000

In reply to Mandy Nichol.

Hi Mandy,

The bikes are designed so that they can be left pretty much anywhere so, unless it is broken, probably best if you park it outside somewhere that doesn’t block the pavement. They also all have gps trackers so Mobike should spot it once back outside.

If you can give us an approximate location then we can tweet @Mobike as well as they seem fairly responsive to that. If it is outside their service boundary they will probably want to collect it.

By: Mandy Nichol

Mandy Nichol — Mon, 23 Oct 2017 11:45:45 +0000

I have found a stolen mobike I have contacted the police but they said to call Newcastle council which I did but they said they had no contact telephone number so what do I do as this bike is lying here in my house.I was driving my car and discovered it at side of road

By: SPACE for Gosforth

SPACE for Gosforth — Thu, 05 Oct 2017 08:02:58 +0000

In reply to Geo. Thank Geo. We appreciate the feedback and have updated the article to confirm Mobikes do have lights.

By: Geo

Geo — Wed, 04 Oct 2017 22:55:12 +0000

May want to correct the part about lights, they have dynamo powered lights that automatically work at night